At pbexch, the privacy of every Pakistani player is taken seriously. This Privacy Policy explains what personal data pbexch collects when you use pbexch.org, how that data is used, who it may be shared with, and what rights you hold in relation to your information. Please read this policy carefully alongside the pbexch Terms and Conditions before using the Platform.
Our Commitment
Your personal information is handled with the same care we apply to your PKR balance — securely, transparently, and only for the purposes you would reasonably expect.
All personal data stored by pbexch is encrypted at rest using industry-standard AES-256 encryption. Your CNIC details, banking information, and contact data are never stored in plain text on pbexch systems.
Every connection between your device and pbexch.org is protected by 256-bit SSL/TLS encryption. Whether you are accessing pbexch from Karachi, Lahore, or Islamabad, your data travels over an encrypted channel at all times.
pbexch does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used solely to operate your pbexch account and improve the Platform experience.
pbexch members have the right to access, correct, and request deletion of their personal data at any time by contacting support. Data subject requests are handled within 30 days of receipt in accordance with applicable privacy standards.
pbexch collects only the personal data that is strictly necessary to operate your account, process PKR transactions, comply with KYC requirements, and provide customer support. We do not collect data we do not need.
In the unlikely event of a data breach affecting your personal information, pbexch will notify affected Members promptly and take all necessary remedial action to contain the breach and protect your data from further exposure.
pbexch ("we", "us", or "pbexch") operates the online betting exchange platform accessible at pbexch.org (the "Platform"). This Privacy Policy describes how pbexch collects, uses, stores, and discloses personal data relating to individuals ("you" or "Member") who register for or use the Platform.
This Privacy Policy forms part of the pbexch Terms and Conditions. By registering a pbexch account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
If you do not agree with this Privacy Policy, you must not create a pbexch account or use the Platform. Continued use of the Platform following any update to this policy constitutes your acceptance of the revised terms.
Pakistan Focus: pbexch is designed specifically for Pakistani players across Karachi, Lahore, Faisalabad, Islamabad, and other cities throughout Pakistan. Our data practices are shaped by the needs and expectations of Pakistani Members, including localised payment data handling for JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions.
pbexch collects the following categories of personal data in connection with your use of the Platform:
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | Yes — KYC requirement |
| Contact Data | Email, phone, address | Yes — account operation |
| Financial Data | JazzCash / EasyPaisa details, PKR transactions | Yes — payment processing |
| Technical Data | IP address, device info, session logs | Automatic — platform security |
| Communications Data | Support chat logs, emails | Where you contact us |
pbexch collects personal data through the following means:
You provide data directly to pbexch when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact customer support, or participate in a promotion. This is the primary source of your identity, contact, and financial data held by pbexch.
When you access pbexch.org, our systems automatically collect technical data about your device and browsing behaviour through server logs, cookies, and similar tracking technologies. This data is collected automatically and does not require any action on your part beyond accessing the Platform. See Section 7 for full details on cookies.
pbexch may receive data about you from third parties in limited circumstances, including:
pbexch uses your personal data for the following purposes:
Marketing Opt-Out: If you no longer wish to receive promotional communications from pbexch, contact our support team at any time to update your communication preferences. Opting out of marketing will not affect your ability to use your pbexch account.
pbexch processes your personal data on the following legal grounds:
pbexch does not sell your personal data to any third party. pbexch may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
pbexch shares relevant transaction data with payment processors including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank for the purpose of processing your PKR deposits and withdrawals. These providers are contractually bound to handle your data securely and in accordance with applicable financial regulations.
pbexch uses third-party KYC service providers to verify your identity and age during the account registration and verification process. Your identity documents and personal data shared for KYC purposes are handled by these providers under strict confidentiality obligations.
pbexch may share data with anti-fraud, sanctions screening, and anti-money laundering service providers where necessary to protect the integrity of the Platform and comply with applicable legal obligations.
pbexch may disclose your personal data to law enforcement authorities, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, or where pbexch reasonably believes that disclosure is necessary to protect the rights, property, or safety of pbexch, its Members, or the public.
In the event that pbexch undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the relevant successor entity as part of that transaction. pbexch will notify affected Members of any such transfer where required by applicable law.
No Data Sales: Under no circumstances does pbexch sell, rent, or otherwise commercially transfer your personal data to third-party advertisers, data brokers, or any other commercial entity for their own use.
pbexch uses cookies and similar tracking technologies to operate the Platform, enhance your user experience, and collect analytics data. The following types of cookies may be set when you visit pbexch.org:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for login session management and Platform security. Cannot be disabled without breaking core functionality. | No |
| Analytics Cookies | Collect anonymised usage data to help pbexch understand how Members interact with the Platform and identify areas for improvement. | Yes |
| Preference Cookies | Remember your language, display, and notification settings between sessions. | Yes |
| Marketing Cookies | Track referral sources and campaign performance to help pbexch understand which channels bring new Pakistani Members to the Platform. | Yes |
You may manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies will impair your ability to log in to and use your pbexch account.
pbexch retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In practice, pbexch applies the following retention principles:
Where personal data is no longer required for any legitimate purpose, pbexch will securely delete or anonymise it in a manner that prevents reconstruction or identification.
Depending on the applicable privacy laws governing your use of the pbexch Platform, you may hold some or all of the following rights in respect of your personal data:
You have the right to request a copy of the personal data pbexch holds about you, along with information about how it is being processed. pbexch will respond to access requests within 30 days.
If any personal data pbexch holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact pbexch support with your correction request and supporting documentation.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pbexch's legal retention obligations. Erasure requests that conflict with mandatory retention periods will be partially fulfilled where possible.
You may request that pbexch restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to the processing.
Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to pbexch's processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case pbexch will cease processing unless it can demonstrate compelling grounds that override your interests.
To exercise any of these rights, please contact the pbexch support team. pbexch will respond to all legitimate data rights requests within 30 days. In complex cases, this period may be extended by a further 60 days, in which case pbexch will notify you of the extension and the reason for the delay.
The pbexch Platform is strictly intended for adults aged 21 years and above. pbexch does not knowingly collect personal data from individuals under the age of 21. If pbexch becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and all data associated with that account will be deleted, with any real-money deposits returned to the originating payment method.
If you believe that a minor has registered a pbexch account, please contact pbexch support immediately with relevant details so that appropriate action can be taken without delay.
pbexch's Platform is primarily operated for the benefit of Pakistani Members and data is processed in connection with Pakistan-based payment systems. Where pbexch uses third-party service providers — such as KYC verification platforms, fraud screening services, or cloud infrastructure providers — your data may be processed in jurisdictions outside Pakistan.
In all such cases, pbexch ensures that appropriate contractual safeguards are in place to protect your personal data during international transfers, including standard contractual clauses or equivalent protections that provide a level of data protection consistent with the standards applied within Pakistan.
pbexch implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:
Notwithstanding these measures, no method of electronic transmission or storage is 100% secure. pbexch cannot guarantee absolute security and accepts no liability for losses caused by security breaches that are outside its reasonable control, provided that pbexch has taken all reasonable precautions as described above.
The pbexch Platform may contain links to third-party websites or services for reference or informational purposes. pbexch has no control over the privacy practices or content of these third-party sites and accepts no responsibility for their privacy policies or data handling practices.
When you leave pbexch.org by following any third-party link, you are advised to review the privacy policy of the destination site. This Privacy Policy applies solely to data collected by pbexch through pbexch.org and its associated services.
pbexch reserves the right to update or amend this Privacy Policy at any time. Where material changes are made that affect how pbexch processes your personal data, pbexch will notify you by email or by displaying a prominent notice on pbexch.org prior to the changes taking effect.
The updated Privacy Policy will be published at pbexch.org/privacy-policy with a revised effective date. Your continued use of the pbexch Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised policy, you should discontinue use of the Platform and request account closure in accordance with the pbexch Terms and Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to make a complaint about pbexch's handling of your personal data, please contact the pbexch privacy team using the details below:
pbexch Privacy & Data Team
Email: [email protected]
Subject Line: Privacy Request – [Your Account Username]
Availability: 24 hours a day, 7 days a week
Website: pbexch.org
pbexch will acknowledge all privacy-related requests within 5 business days and aim to resolve them within 30 days of receipt. Where a request is complex or involves a large volume of data, the response period may be extended with prior notification to you.
Play with Confidence
Join Pakistani players from Karachi to Islamabad who trust pbexch with their bets and their data. Instant PKR deposits via JazzCash and EasyPaisa, 256-bit encryption, and a support team available around the clock — all backed by a privacy policy that puts your rights first.